Symantec has some serious issues with e-mails. I had attempted the download link several times from the Yahoo offer and never got an e-mail (that is until today). So weeks later they decided to send me the details of the offer, even after sending an e-mail to support as well that was never responded to.

I was able to get the software from another link to do the trial that I’ve posted about.

After the trial was over, I decided to go ahead and purchase it for the $49.99. If you’re interested in it, do a few searches and you should find a 10% off that apparently applies to already discounted software.

So now after using it even more and purchasing it, I’m not happy with it. It’s a nice package and would work great if I installed it on my mom’s PC or someone who doesn’t mind giving up all control of how it works. Yes, there’s settings you can change at an “overview” or “high level” but no detailed changes. I loved the old defrag program that allowed me to keep highly used items, such as specific games, at the front of the drive. Won’t find that here.

I also found that certain files that it may detect as viruses that are false have no options to set them as exclude. It moved a file, I found where to restore/undo it and it immediately quarantined it again. There’s a nice option for “exclude” but it won’t allow me to do that. You also can’t get any details on the file when you view the virus it reported. If you click on the virus it has a message about “restricted access” and needing rights to view the file.

So if you want something that monitors your system so you can brainlessly stay safe, it’s a nice program and there’s nothing wrong with that… exactly the type of protection most users need. However if you’re a techie type it’s not for you. It’s too bad because it really is nice on resources but Symantec thinks everyone needs their hand held and doesn’t seem to care if you want more detailed or higher level interaction.